Frequently Asked Questions
We are always being asked questions about our service, so we've answered some of the most common ones for you.
Q Can I still order products on special, after the special has finished?
A Yes, we carry many of these products in stock. Chowder, seafood pies etc are always available. Only the price will be back to normal. To order online click here
Q Do you have a problem with bins blowing away?
A Yes, we have lately. On windy days could you please place a heavy object on your bin.
Q I've been delivered a fish variety I didn't like, or one of the more expensive varieties I didn't want. Can I stop this happening again?
A Of course. You don't have to receive anything you don't like or want. Simply let us know by leaving a note, ringing or update your selections online.
Q Can I pay online or arrange an automatic payment.
A Unfortunately we'd prefer you didn't. Our accounting system is not yet equipped to accommodate this. However payment every 2 or 3 weeks is fine, by leaving cash or a cheque in the chilly bin (the drivers carry change).
TO ORDER: Just contact us by e-mail, ph 379 3086 or fax 379 3087 (Blenheim, Rangiora, Ashburton, Dunedin & Mosgiel ph 0800 200 093).
